We aim to keep information up to date, if you happen to find any of these have been superseded, please let us know.
How can you avoid a JSA ‘actively seeking work’ sanction? From Child Poverty Action Group
These are from: Scottish Unemployed Workers Network
Guides on applying for PIP from Glasgow Council for the Voluntary Sector
Know Your Rights booklets designed to be printed on two sides of A4, folded to A5:
black and white 18-01-18 Know Your Rights b and w booklet:
colour for areas without UC Full Service 18-02-24 Know Your Rights (not UC Full Service) booklet;
black and white for areas without UC Full Service 18-02-24 Know Your Rights (not UC Full Service) b and w booklet.
Supporting documents for ESA Work capability appeals, thanks to the Black Triangle Campaign for these:
This bit was all nicked from: Cautiously pessimistic, a very useful site.
It’s often really hard to find out what you can and can’t do when dealing with the DWP, and many claimants are understandably afraid of getting sanctioned. Here’s a list of tips, mainly from the excellent refuted.org.uk, that might be helpful:
How to appeal or dispute a decision (if you or anyone else you know can afford it, there’s also a book on how to win appeals from the Child Poverty Action Group that might be a good investment for a claimants’ group)
Thanks again to refuted.org.uk for compiling these. DWP guidance changes frequently, so these may well be out-of-date by the time you read it, it’s a good idea to check refuted regularly for the latest developments.
If you need help, try contacting the Job Seeker Sanctions Advice service here.
DWP rules and guidelines.
We are indebted to Scottish Unemployed Workers Network for these links:
A leaflet to give to Jobcentre workers, drawn up by Salford Unemployed Community Resource Centre – Law on Social Security for DWP workers double sided 2x A5
Here are the DWP Decision Makers’ Guides for Universal Credit
DWP Guidance Documents – these are the rules that the private companies working for the DWP (such as Working Links, Learndirect and Triage) are expected to follow.
You can find the DWP rules for Universal Jobmatch (Feb 2015) here. The rules about what they can make you do are in Chapter 3 paragraphs 38-73. Paragraph 40 makes it clear that you can’t be made to give the access.
DWP Decision Makers Guide for JSA Sanctions – This explains the rules for the people who decide whether you are sanctioned
Here is the Guidance Document on Universal Jobmatch, written for DWP workers. Paragraph 45 clearly states: ‘You also cannot issue a Jobseeker’s Direction to mandate a claimant to give us access to their account – this is their decision not ours.’
DWP handbook for people carrying out Work Capability Assessments. If anyone questions your freedom to take notes, refer them to page 155.
DWP guide for PIP assessors. The section on your right to be accompanied is on page 30.