Message from Riseup: Single Invite.

Single Invite [en, de, pt, es, fr]

Because Riseup does not tie user account creation to a phone number or credit card information, many people attempt to obtain Riseup accounts for the purpose of sending spam or phishing email.

In the past, we asked people to write a short description of their activism in order to try to eliminate these scammers. Unfortunately, over the years, this has been excellent training for teaching scammers how to sound *exactly* like activists. It got to the point where if an account request sounded too inspiring and awesome, it was probably fake. This has been a huge problem for us.

Another problem is that whenever a Riseup bird leaves their cozy nest, someone always mentions that they tried to get a Riseup account and were rejected. Many apologies! We were not judging you. It is likely that you sounded too wonderful and therefore seemed like a scammer.

In light of this, we have made two changes:

(1) We have removed the ability to request a new account.

(2) We have simplified the process of creating a new account with an invite.

It now only requires a single invite in order to create an account, and every user is able to create more invites. In order to create an invite for someone, log in to https://account.riseup.net

To prevent abuse, new users are not immediately able to create invites. We are hopeful this will make life better for everyone.

Personally Encrypted Email Storage


After much effort, we are happy to announce a new feature! We have taken action to ensure that Riseup never again has access to a user’s stored email in plaintext. Now all new Riseup email accounts will feature personally encrypted storage on our servers, only accessible by you. In the near future, we will begin to migrate all existing accounts to use this new system.

To be absolutely clear, this type of encryption is not end-to-end message encryption. With Riseup’s new system, you still put faith in the server while you are logged in. For full end-to-end email encryption, as before, you must use a client that supports OpenPGP (and is not web-based).

We are working to roll out a more comprehensive end-to-end system in the coming year, but until that is ready, we are deploying personally encrypted storage. This new per-user encryption is on top of the system full disk encryption which we have done since 2001.

If this doesn’t really make sense, we’ve done our best to explain it more fully at:

WARNING: Once an account is using the new system, the ONLY way to reset your password is with a recovery code. One of the downsides of us not having your information is that we do not have your information. This means you MUST write down your recovery code and keep it in a safe place. If you lose your password and your recovery code, your email will be IRREVOCABLY LOST and it will be technically impossible for us to recover it.

New and Improved!


We’ve recently switched to new systems for account management and support. The old system was first started nearly 10 years ago, lacked some modern features, and was getting to be a burden to maintain. To adjust your account settings, you can now go to https://account.riseup.net
To file (and help answer!) support tickets, go to https://support.riseup.net

On a related note, we’ve answered as many of the help tickets from the old system as we could and turned it off. If you submitted a ticket there and still need help, please file a ticket in the new system.

Riseup Translators Are Awesome!


If you are reading this (or any Riseup web page) in a language other than English, you have the Riseup translators to thank! They do a great job of making sense of our tech jargon and English idiom-filled writing, translating not just words but modern concepts and politics. Thanks to all our translators!

We are not a Business


Riseup is not a business. We are not in this collective to make money. We do this because we believe in the project of supporting activists changing the world for the better. We believe in making better tools for you and you to communicate and organize with. We are not a business, and yet, and alas, we do need money to keep the machines working, to pay the bills. and to pay for the labor that keeps everything working all the time.

It’s been a while since we sent a newsletter out because we’ve been super busy creating new systems and technologies that we think will help all of you. Because of that, we’re behind on fundraising goals. Please donate today, if you can!

Last, We Love You


Thanks to everybody that has supported us during the recent changes with your ideas, code, words of support, money, trust. Thanks for all that you do in your struggles around the globe to advance social justice, resist fascism, and make the sunshine a little brighter.

With Love and solidarity,
Riseup, your friendly radical tech collective

Message From Riseup: Crisis averted! Krise abgewendet! Crise evitada!

[en] English – Crisis averted!
[de] Deutsch – Krise abgewendet!
[pt] Português – Crise evitada!
[es] Castellano – ¡Crisis superada!
[fr] Français – Une crise évitée
[it] Italiano – Crisi evitata!

[en] English


Crisis averted!

Thanks again to all the people who contributed in September in response to our urgent appeal. Your generous response was overwhelming and inspiring.

Many people grew alarmed after reading our last newsletter, and wrote us to ask how serious our situation actually is. Yes, our financial situation has been dire. It is also true that Riseup has weathered lightning strikes, melting computers, internal conflict, illness, national borders, and a car crash. We cannot confirm the alien abduction. Riseup is a quixotic project: the thing we do is persevere, against all reason.

Somehow it works, but this is not a sustainable way to operate. What would it look like if Riseup was run properly? Help tickets would be answered in a timely manner, our services would be more reliable and more secure, and you would not need a different account for each different service. Most importantly, Riseup would be more accountable and more responsive to the needs of the communities we seek to serve. Although your generous support has averted our current crisis, Riseup does not yet generate the donations or the volunteer labor needed for Riseup to thrive.

This means we are going to keep asking for your support! If you missed out, it is never too late to donate. Please visit https://riseup.net/en/donate

Quota increased

Back in June, we said we would put all donations received that month toward increasing quota. We received enough money to double quota, and we will be increasing quota again as soon as we can. A few things to remember about quota:

* Riseup has a “default” starting quota, but you can also optionally double your quota by logging in at https://user.riseup.net

* If you changed your quota in the past, you do not automatically get higher quota now that the limit has been changed. You need to login to https://user.riseup.net to do this.

* If you would like increased security, and better control over your own data, we suggest that you consider using POP instead of IMAP or web-mail. With POP configured to remove messages from our servers, you will never need to worry about quota or Riseup storing your email. For more information, see: https://riseup.net/en/email/clients

Security practices for everyone

Computer security is hard, and even big corporations get it wrong most of the time. What is an activist to do? There are four easy first steps that you should take to get started:

(1) Do not open email attachments. Honestly, just don’t do it, ever. Email attachments are the single most common cause of security problems. If you must open an email attachment, first contact the sender and confirm that they sent it. In general, you can never trust the identity of the sender [1].

(2) Use a password manager. Some password managers are better than others, but what really matters is that you start using one. Let your beautiful brain fill up with something better than passwords. Remember one long password, and let the computer remember everything else.

(3) Keep your software and operating system up to date. The sad reality is that technology is a never ending treadmill of doom. If you are running old software, you are probably exposing yourself to all sorts of known vulnerabilities that an attacker can take advantage of.

(4) Check out our Better Web Browsing tutorial: https://riseup.net/en/better-web-browsing

[1] Technical note: It is possible to verify the identity of the sender, if the message is signed with OpenPGP or S/MIME. Otherwise, even technically savvy people need to exercise extreme caution (for example, DKIM doesn’t prevent domain name homograph attacks, a phishing method using similarly looking characters. Our help page on Phishing – https://riseup.net/en/phishing – has more info).

Read more [de, pt, es, fr, it]

Riseup financial update [en, de, pt, es, fr, it, el]

[en] English – Riseup financial update


The news is not good

We hate to be bad news birds, but we need to tell you that Riseup will run out of money next month. We had a number of unexpected hardware failures, lower-than-expected regular donations, and a record year of new Riseup users which puts more financial pressure on us than ever before.

We need your help to keep things going this year, so we are starting a campaign to ask Riseup users to give us just one dollar!

Can you give us a dollar? There are a lot of easy ways to do it: https://riseup.net/donate
Is it really worth giving just a dollar?

Yes! It might seem inconsequential, but if you and every Riseup user gave us just one dollar, that would  fix our current financial problem.

Riseup is now delivering over a million messages a day, but we need your help if the messages are to keep flowing. You know the importance of alternative infrastructure. You know the importance of communications systems that put people before personal tracking and corporate profiteering. We *need* at least 5% of our users donating monthly to be sustainable. Can you become a monthly donor?
Spread the word

Are you friends with a carrier pigeon? Do you know Morse code? Are you skilled in building signal fires? Help us spread the word about this campaign with your community. You can even use the internet, that might work too.

Not everyone can afford a dollar to donate. We provide services to so many people and social movements around the world, many in places where even one dollar is a lot of money. If you can give us one dollar, maybe you can cover one other person by giving two?

In Europe it is now easy to give to Riseup with a simple bank transfer! Tell your friends that it is finally easy.

Thanks!

Really! Truly! Thanks for all that you do, day in and day out, on our long march toward making the world a better place. If you can, help us continue our work, too. That would be excellent. https://riseup.net/donate
[en, de, pt, es, fr, it, el]