Dopey deliveroo!

Ahead of the valentine’s day strike we sent our demands by e-mail and registered post to deliveroo, who were kind enough to copy us into the e-mail instructing their staff not to respond. Believe it or not, we’ve just had the follow-up:

It’s always good to know what calibre of adversary you’re up against in the Class War.

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Skipton’s Bournemouth picket 16th February 2019.

This afternoon five of us picketed Skipton Building society Bournemouth branch in solidarity with Brighton Solidarity Federation’s Housing Union, as part of the continuing  campaign to obtain compensation for tenants rendered homeless by Fox & Sons in Brighton Kemptown.

Dorset IWW supports Brighton tenants against Fox & Sons

Fox & Sons is part of the Connell’s group which owns dozens of similar companies and reported pre-tax profits of £28.9 million in the first six months of 2018. It’s ultimately owned by the Skipton Building society so the campaign is being escalated to their branches and subsidiaries.

Landlord drops Fox & Sons after single picket, whilst our campaign escalates to Jade Software in Australia

As usual we received support from passers-by, the workers at Skipton’s didn’t actually know the company owned  Fox & Sons, they were friendly and even brought us some coffee!

– An injury to one is an injury to all!

Invitation to: Gig Economy Organising Roundtable (London, 24/01)

Open to all interested parties.

Invitation:

Gig Economy Organizing Round Table Thursday January 24th, 7-9pm, May Day Rooms, Fleet Street, London

Open to: Labour organisers and union members

The roundtable will function as a sort of focus group centred around the conceptualization of work and organiseable conditions. The aim will be to recognise new conditions in platform work organizing, like digital communication, precarious hours, and dispersed solidarity, better understand how organisers are responding to gig economy conditions, and envision future tactics.

The central question will ask how organisers conceptualise work, and how the shift to platform organising has changed their perception of what work is possible to organise. From this starting point, we will discuss the effect of digitization on solidarity, the use of physical pickets, and how legal channels fit into the gig economy.

The London IWW would like to invite organizers from the IWW and any union involved in gig economy work to attend. Ideally, attendees will be union organisers or members who have had some experience with gig economy campaigns. If they also work in the gig economy, even better!

It is free to attend and the London IWW has set aside funds to help defray the costs of IWW members from new or smaller branches.

Please let us know if you or someone from your branch/union is interested in attending.  If you would like the London IWW to assist with transport cost, please let us know in advance how much you would like to request.

For further information or to reserve your place, please contact Tom and Gaby at redandblack83@gmail.com & gabrielle.jeliazkov@gmail.com.

Mass Sackings at Deliveroo – What can I do about it?

If you work for deliveroo and would like help in organising in our area, please get in touch

From I.W.W UK

During the week leading up to Christmas 2018 Deliveroo took it upon themselves to sack (or ‘terminate’ in RooSpeak) hundreds of couriers, sending out identical emails alleging fraud on the part of the sacked couriers. No notice was given, and no opportunity for appeal. When challenged to give specific evidence of these fraud allegations Deliveroo has so far flat out refused. We can only speculate on why Deliveroo would choose to make such an audacious attack on their workforce, so close to Christmas. Perhaps it was a cynical ploy to increase staff turnover, weakening our collective power, or perhaps a bug in their terminator algorithm caused some overzealous culling.

While recognising that our legal status as self-employed, drastically limits our recourse to legal protection, we believe that by working together and taking collective action we can best force Deliveroo to pay attention to our grievances.

We, the IWW Couriers Network, have publicly demanded that Deliveroo give full evidence of any wrongdoing on the part of our terminated colleagues, or they reinstate them with immediate effect. But demands alone are unlikely to be enough. We can’t promise you that we will get you your job back, or a fat defamation payout, but we believe that together we are stronger, and that by developing collective responses to such attacks on workers we have the best chance of success. Below are some suggestions of what you can do, whether you’re a recently terminated courier, an active courier, or anybody else who wishes to show support.

What can I do if I was terminated? Get in touch with the IWW Couriers Network

The best way we can fight these unfair terminations is together. If you get in touch with us couriers.network@iww.org.uk we can a) begin to assemble a picture of what took place, the scale and the distribution of these terminations and b) put you in touch with your nearest couriers network branch, so you can get involved in any plans that might be taking place in your city or region.

Submit a Subject Access Request to Deliveroo

One of the difficulties with challenging these terminations is that Deliveroo doesn’t provide enough information,or specific enough information, to challenge or appeal their decisions. A Subject Access Request (SAR) is a way of making a company hand over all the personal information they have about you. It is not certain that these requests will provide specific cause of terminations, but we expect that it will give us enough information to make a case that the fraud allegations are baseless. A successful SAR needs to be very specific in what it asks for, and as such we have provided a template that can be used. This template can be found at the bottom of the page.

Join the IWW!

The Industrial Workers of the World (IWW) is a union for all workers, with a specific focus on supporting workers in traditionally non-unionised industries. Recognising the transient and precarious nature of ‘gig-economy’, the IWW Couriers Network has been supporting workers who are not paid-up members of the IWW, and we will continue to do so. But such activities have costs, and the IWW depends on member’s dues to pay for anything. We have no paid officials, so you’re not paying for some union bureaucrat to sip champagne on their yacht. All dues go straight towards supporting workers in their struggles. It is also a union that you can take with you between jobs, and by joining you will be a part of a grassroots network of solidarity whoever you are working for and wherever you are based. It costs as little as £1 a month to join, and can be done online here:

What can I do if I still work for Deliveroo? Speak to your fellow couriers, and reach out to any who’ve been terminated

Building direct relationships between workers is the first step towards building meaningful solidarity. Share your outrage about these terminations, and the threat that now hangs over the heads of those us us who still have a job. Especially try to make contact with anyone who was terminated in your city. Let them know that you support them, put them in touch with your local IWW/Couriers Network, and send them a link to this document!

Think about and discuss how you can communicate your anger to Deliveroo and show support and solidarity for the sacked couriers

For good reasons, many couriers are worried to stick their neck out and publicly challenge Deliveroo. As the current case shows, they have a tendency to sack us with no reason given and no chance to appeal it. There are a number of things you can do depending on what risks you’re willing to take, from contacting local media (who will often be happy to report such cases, and will most likely be willing to respect your anonymity), to holding strikes and pickets. Talk with your colleagues and former colleagues about what you feel you can do.

Support any actions planned in solidarity with the terminated workers

If a petition is circulated then sign it, and if a protest is organised then show up. Use a fake name or cover your face if that makes you feel more safe. It’s particularly important that if there’s a strike called in your city that you join it. If you don’t want to show your face in public, then at a minimum don’t accept orders during the specified hours. Withholding our labour is often the most powerful tool we have, but it only works when workers stand together as one.

What can I do if I don’t work for Deliveroo but want to show my support? Speak with friends, family, and colleagues about what’s going on in Deliveroo.

Raising awareness is always a great place to start. It might be especially interesting to talk to colleagues about how this relates to your experience in the workplace. The ‘gig-economy’ model is being rolled out across many industries, particularly in the service sector, so the struggles we face today might be the struggles you face tomorrow. If you work in the food industry, or for a restaurant partner of Deliveroo, then it is especially important that we develop an understanding of each other as workers and how our struggles intersect.

If there is a strike or boycott in place then don’t order Deliveroo.

Even better, make it publicly known that you would have ordered a meal through Deliveroo but didn’t since you heard of the action taking place. Advertise the strike or boycott widely to maximise the effect.

Join a union (and be active in that union)!

An injury to one is an injury to all, and a victory to one strengthens all of us. The IWW is open to all workers, or there may be another union present in your workplace or industry, or you could even join both!

Please contact couriers.network@iww.org.uk to let us know if you have submitted a SAR / got a response / been rehired

Subject Access Request email

Deliveroo Contact Addresses

DPO@deliveroo.com

support@deliveroo.co.uk

hr@deliveroo.co.uk

corporate@deliveroo.co.uk

press@deliveroo.co.uk

Template Email

In line with my GDPR rights, I wish to make the following subject access request:

1) A copy of any and all information held about me by Deliveroo, whether by name or rider number.

2) I wish to receive copies of any and all emails on Deliveroo systems that mention me by name and / or any other identifier – eg rider number, phone number, vehicle registration number, email address – and in particular any that concern the termination of my contract.

3) Clearly you hold information on me which has led to you terminating my contract. I am asserting my legal rights to see any and all information regarding this termination, whether by name or any other identifier such as those stated above. Specifically I am requesting the data on each and every instance where I allegedly marked food as delivered in my app which was never delivered to the customer. This information should include date, time and postcode and any other material or identifiable information for each of these alleged offences please.

4) Please provide me with records relating to the assessment of each of my alleged failed deliveries, the reasons for your decision that each of these was not completed and evidence that you had to pay compensation to customers because of my alleged failure to deliver their food.

5) Can you please let me know who my data has been shared with, including any and all third parties.

If my request is not complied with, or is not responded to within the specified time, I will make a formal complaint to the Information Commissioner’s Office in addition to seeking further legal advice.

Many thanks for your swift responses, you have up to one calendar month to deliver this information to me in electronic form to this email address.

Thank you for your cooperation

https://iww.org.uk/iww-couriers-network/

https://www.facebook.com/IWWCouriersNetwork/

Tweets by IWW_Couriers

The IWW supports the call out for a general strike in Catalonia

Update 29/09/2017: we now have confirmation the regional CNT of Catalonia and Balearic Islands has voted to join the call out for a general strike on Wednesday 3rd October. The other big radical union in the Iberian peninsula – the CGT – has also called out for a general strike, and various smaller alternative unions have joined.

The IWW supports the call out coming from sister unions that we have connections and have been working with. We invite ourmembers in the UK to support the general strike through solidarity actions in your own cities, wherever possible outside embassies and consulates (info below).

Spanish Embassy in the UK (London):  location and details here.

Spanish General Consulate in London: info here

Spanish Consulate in Edinburgh: info here

The International Solidarity Department has received and is happy to share this statement from the CNT Catalonia & Balearic Islands:

“The CNT local unions from Catalonia and the Balearic Islands publicly state our support for the self-determination of the Catalan people.

As anarcho-syndicalists, we don’t think that political reforms within a capitalist framework can reflect our desire for social transformation, a change that would place production and consumption means in workers’ hands. Because of this, our daily struggles do not focus on creating new states or backing parliamentary initiatives.

However, we can’t look the other way when regular people are being attacked and repressed by any state. A state that has, in this case, removed its mask and revealed itself as an authoritarian rule, the true heir of the Franco regime. This is something that could be glimpsed before through many instances, such as labour law reforms, bank bail-outs, cuts on health and education, mass evictions of out-of-work families…many of which were implemented by the Catalan government itself.

CNT Catalonia and the Balearic greet this spirit of disobedience against a dictatorial state, a discriminatory and fascist state, and want to assert our strongest denunciation of repression against workers and of those who carry it out.

The men and women in CNT will stand as one to defend their neighbours and townsfolks, as couldn´t be otherwise with an anarcho-syndicalist, and henceforth revolutionary, organisation.”

You can also view the original statement published here in Catalan, Spanish and English.

We have been working closely with the CNT for the last year or so and consider them fellow travellers in the radical unionism’ journey leading to the abolition of the wage system.

More news to follow on how to support the CNT internationally, keep posted.

Dorset IWW supports striking bus drivers in Weymouth.

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Report from a Bridport Wobbly.

On Saturday 13th August, members of Bridport UNITE Community Group, Labour Party and four striking local bus workers gave out about 400 leaflets (below) to the interested public in Bucky Doo Square. Bridport’s Cartoon Action Theatre performed a ‘Political Tug of War’ represented by a bus driver engaged in struggle with a First Bus capitalist. A collection was taken raising £253 in solidarity for the striking bus drivers and their families.14021601_1687611728230336_5952340225767159805_n

UVW Cleaners end City of London’s longest ever strike after 61 days

strike-111 AUG 2016 — BREAKING NEWS: STRIKE AT 100 WOOD STREET IS OVER!

After 61 days of strike action by the cleaners at 100 Wood Street, the cleaners union UVW (www.facebook.co/uvwunion) is pleased to be able to issue the following statement:

“The dispute at 100 Wood Street between the cleaners, members of United Voices of the World the union, and their employer, Thames Cleaning and Support Services Limited, has now been resolved. As a result we are pleased to announce that all advertised protests have now been cancelled and the picket line at 100 Wood Street has now been lifted.”

“This was the longest strike in the history of the City of London and the longest strike by an entirely migrant workforce in the UK.

Thank you everyone for all your amazing support and solidarity! This wouldn’t have been possible without you!

Also, UVW are still trying to recover the costs we incurred in defending an injunction application in the High Court which sought to interfere with our human rights to strike and protest.

Consequently, our ability to carry on the vital work we undertake in supporting some of the most oppressed and unrepresented groups of workers in the UK who work for some of the most unscrupulous employers, has been undermined.

Please don’t let the cleaning contractors silence our union! Please follow the link below to donate via Paypal whatever you can afford to allow us to continue to give these workers the representation they need and deserve.

http://www.uvwunion.org.uk/emergency-appeal/

Alternatively you can transfer directly to our account but please contact us if you do so that we may personally thank you.

The Co-operative Bank
Account title: United Voices of the World
Sort code: 08-92-99
Account: 65755617

Many thanks again and all the best.”

Evening Standard article

United Voices of the World Union website