The sign of a good day on the stall is absolute boredom. Last week’s stall was busier than we would have liked it to have been. Indeed, we had our first case before we had even set up the advice stall, and it was the kind of case that is all too familiar to us.
Bruce had just been released from a short prison sentence and was worried and angry in equal measure. He had just been told by Job Centre staff that he could not receive UC payments due to his lack of a bank account or photographic identification. Job Centre staff were clearly being unnecessarily difficult.
Although a bank account is required to receive UC payments, the lack of one needn’t be any barrier to setting up a UC account. All that is required is for the claimant to fill in the sort code field in the UC…
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