When we asked John if his Jobcentre ‘Work Coach’ was trying to persuade him to move from JSA to Universal Credit, he laughed. ‘She’s like an insurance salesman’, he told us. ‘She never stops. I told her that I didn’t want to change over because you have to wait for the money and I could go into debt, and maybe lose my house – and she said I didn’t have to worry about going into debt because they would give me a loan!’. Perhaps failure to understand the link between loans and debt makes it easier for a jobcentre worker to sleep at night.
It was a busy – as well as frosty – morning outside the jobcentre on Friday.
Craig is a self-employed construction worker, but is currently unable to work due to a leg injury. He was carrying a big file of papers supporting his ongoing attempt to…
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